The procedures for contacting Office 365 help & Support are as follows. Create a ticket on your computer using a client program, which will be referred to as a customer ticket. A ticket can be readily monitored and used for technical assistance. Get Microsoft Office, OneNote, or Outlook and choose 'Contact Support' from the 'Help' menu. Now, write down your Office 365 issue and click Get Help. Microsoft will attempt to match your issue with comparable articles, and after that, choose 'Talk to an agent,' and then select 'Live Chat' from the menu.